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Knowledge base |
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We believe that convenience and user effectiveness are at the heart of the Tempus-Rex product. Despite our best efforts there will be times when questions will arise on how to use the BlackBerry mobile interface for billing and time capture, or you may want to understand how to best sort and view captured time. We have captured all questions and responses in the Knowledge Base. ... Q. I have requested a trial of Tempus-Rex but I have not recieved the link to load the application on my Blackberry. A. Occaisionally SPAM filters intercept emails. Please check to ensure that the note with the link and the second validation email note are not in your SPAM folder. If they are not in your SPAM folder please add support@tempus-rex.com to safe senders list and then send a note to support@tempus-rex.com for help. ..... Q. I have just signed up for Tempus-Rex. I have captured data on my Blackberry but I can not see my data on the Client Portal. A. Please make sure that you have clicked on validation link sent an email from support@tempus-rex.com with the subject 'Member Validation'. This note was sent out at the same time as the link to the code when you requested your trial. This validation ensures that your Blackberry and email id are valid and allows access to your data.
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